Last Updated: March 9, 2026
Important: Please read these Terms and Conditions carefully before using Hotchows.com and its associated services. By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Services.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("you," "your," or "User") and Hotchows.com and its affiliates (collectively, "Hotchows," "we," "us," or "our") governing your access to and use of hotchows.com, shops.hotchows.com, and all associated subdomains, websites, applications, and services (collectively, the "Services").
By accessing, browsing, or using any part of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you are using our Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
We reserve the right to modify these Terms at any time. Your continued use of the Services following the posting of revised Terms constitutes your acceptance of such changes.
You must be at least 16 years of age to use our Services. By using our Services, you represent and warrant that you are at least 16 years old and have the legal capacity to enter into these Terms. If you are under 18, you may only use our Services with the involvement and consent of a parent or legal guardian.
To access certain features of our Services, you may be required to create an account. When creating an account, you agree to:
We reserve the right to suspend or terminate your account at any time if we reasonably believe that the information you provided is inaccurate, or if you have violated any provision of these Terms.
Hotchows provides the following services through its platform:
We reserve the right to modify, suspend, or discontinue any part of our Services at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Services.
All prices displayed on our Services are in US Dollars (USD) unless otherwise stated. Prices are subject to change without notice. We make every effort to display accurate pricing, but errors may occur. If we discover a pricing error after you have placed an order, we will notify you and give you the option to confirm or cancel your order at the correct price.
We accept various payment methods as displayed at checkout. By providing payment information, you represent and warrant that you are authorized to use the payment method and that the information you provide is accurate. All payments are processed through secure third-party payment processors.
Refund policies vary by product type. Please refer to the specific product listing or contact our customer support for refund eligibility. Digital products may have limited or no refund options once downloaded, except as required by applicable law.
When you purchase a digital product from Hotchows:
Our AI-powered services, including the AI Menu Creator and AI Scribe, are subject to the following terms:
You may submit content to our Services, including reviews, comments, menus, recipes, and other materials ("User Content"). By submitting User Content, you grant Hotchows a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in connection with operating and improving our Services.
You agree not to:
All content, features, and functionality of the Services — including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the overall design and arrangement thereof — are the exclusive property of Hotchows or its licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.
The Hotchows name, logo, and all related product and service names, design marks, and slogans are trademarks of Hotchows. You may not use these marks without our prior written permission.
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
To the fullest extent permitted by applicable law, Hotchows disclaims all warranties, express or implied, including but not limited to:
Hotchows.com is not liable for any errors, inaccuracies, omissions, or misleading information displayed on or through the Services. All product descriptions, pricing, availability, nutritional information, AI-generated content, and other information are provided for general informational purposes only and should not be relied upon as the sole basis for making decisions. Users are responsible for independently verifying any information before acting upon it.
Content displayed on the Services, including but not limited to product listings, reviews, AI-generated text, and third-party information, may contain errors or inaccuracies. Hotchows does not warrant that such content is complete, current, or free from errors, and expressly disclaims any liability arising from reliance on such content.
IMPORTANT: Please read this section carefully as it limits our liability to you.
To the maximum extent permitted by applicable law, in no event shall Hotchows, its directors, officers, employees, agents, partners, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to:
In no event shall our total cumulative liability to you for all claims arising from or related to the Services exceed the greater of (a) the amount you paid to Hotchows during the twelve (12) months preceding the claim, or (b) one hundred US dollars ($100.00).
Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the greatest extent permitted by law.
You agree to defend, indemnify, and hold harmless Hotchows and its officers, directors, employees, agents, licensors, and suppliers from and against any and all claims, damages, obligations, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from:
The Services may contain links to third-party websites, services, or resources that are not owned or controlled by Hotchows. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Hotchows shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, goods, or services available on or through any third-party websites or services.
We strongly recommend that you read the terms and conditions and privacy policies of any third-party websites or services that you visit or interact with.
We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination:
You may terminate your account at any time by contacting us at hotchows@gmail.com.
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any dispute arising from or relating to these Terms or the Services shall be resolved through the following process:
You agree that any dispute resolution proceedings will be conducted on an individual basis and not as a class action, class arbitration, or any other representative proceeding.
We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised Terms.
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, shall be severed from these Terms. The remaining provisions shall continue in full force and effect.
These Terms, together with our Privacy Policy and any other legal notices or agreements published by us on the Services, constitute the entire agreement between you and Hotchows regarding the use of the Services. These Terms supersede any prior agreements, communications, or proposals, whether oral or written, between you and Hotchows.
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
If you have any questions about these Terms and Conditions, please contact us:
